An independent audit of staffing levels will be conducted at major state energy utilities, the state Public Service Commission announced Thursday.
The audit will analyze internal and external levels of core utility functions at Consolidated Edison, National Grid’s upstate electric and gas operations, Central Hudson Gas and Electric, National Fuel Gas Distribution Company, Orange and Rockland Utilities, Rochester Gas and Electric Corporation, and New York State Electric and Gas Corporation, reports Gannett’s Ashley Hupfl.
“This audit will examine and identify utility best practices to better understand the appropriate mix of internal and contract staffing levels needed to ensure the continuation of safe and reliable service,” Public Service Commission Chair Audrey Zibelman said in a statement. “This audit will evaluate and recommend possible changes to ensure utilities do a better job in performing core functions related to service reliability, safety and customer service.”
In August, the state Public Service Commission ordered an audit to be conducted on the accuracy of electric interruption, gas safety, and customer service data reported for major electric and gas utilities after Gov. Andrew Cuomo highlighted the need for an audit in his 2013 State of the State address.
Cuomo has been critical of the utilities in recent years after major storms knocked out power for days, if not weeks, in some places.
A consultant, under the direction of the Public Service Commission, will conduct the audit and, if needed, then make recommendations for improvements. The final report is expected by August 2015.
To receive a copy of the audit when it is finished, go to the Public Service Commission’s website at: www.dps.ny.gov and enter Case Number 13-M-0449.