Legislator: Airline passengers’ rights law needed now
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- April
- 7
A survey released today that found airline passenger satisfaction at an all-time low is confirmation that the country needs a passengers’ bill of rights, according to Assemblyman Michael Gianaris, D-Queens. He was one of the sponsors of such a law in New York, which was struck down by a federal appeals court last month. It was enacted in January and entitled passengers sitting in a plane on an airport tarmac for more than three hours to receive food, water and fresh air, and access to working toilets.
The Airline Quality Rating, which comes out every year, “confirms that airlines routinely sacrifice passengers’ rights at the altar of higher profits. The federal government must take swift action to protect airline passengers with a national airline passenger bill of rights,” Gianaris said in a statement.
An Associated Press story on the report said the survey “found that more bags were lost, more passengers were bumped, more consumers complained and fewer flights arrived on time than in the previous year. The overall ‘quality score’ the researchers gave the industry (-2.16) was the lowest in the nearly two decades they’ve been studying the airlines.”
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on Monday, April 7th, 2008 at 1:21 pm by Cara Matthews.
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Jay Gallagher has covered Albany for Gannett News Service since 1984 and has been Albany Bureau chief since 1989. He`s a native of the Boston area and likes to point out that in this millennium, the score is Red Sox 1 championship, the Yankees 0. 
Cara Matthews has been a statehouse correspondent in the Albany Bureau since August 2005. Prior to that, she covered Putnam County government and politics at The Journal News for nearly five years. Before that, she worked at newspapers in Connecticut and covered the state Legislature for one of them. 
Solution: a World-class High-speed rail system (bullet trains). (GAO-02-185)
I am sitting on the tarmac at EWR at the moment, two-hours now from the time we were to leave for ATL. Continental airlines has given us three updates so far, and when I turned on my light for the steward to inquire, I got attitude. Sorry to all of you who do try, but an implosion of this entire system seems to be the only way to straighten it out. I’ll be very happy when you’re all out of work, abd the CEO’s are in jail.